When you use tekabat, you share some personal information with us — sometimes directly (when registering) and sometimes automatically (while browsing). This privacy policy is written to give you complete transparency about how that information is handled.
One thing to be clear about upfront — tekabat never sells your data, never shares it with advertisers, and never uses it for unrelated purposes. Your privacy is not just a legal obligation for us; it is a core part of how we do business.
Our core commitment: Your information is collected solely for the purposes of operating our services, ensuring security, and meeting legal obligations — and for nothing beyond that.
What information do we collect?
Tekabat collects two types of information — what you provide directly, and what is generated automatically through your use of the platform.
Information Provided Directly
| Data Type | When Collected | Why It's Needed |
|---|
| Name, date of birth | Registration | Identity Verification & Age Confirmation |
| Mobile number, email | Registration | Communication & Payment Linking |
| National ID / Passport | KYC Verification | Legal Identity Verification |
| Selfie / Photo | KYC Verification | Document Verification |
| Payment Information (bKash Number) | Transactions | Deposit / Withdrawal |
| Support Messages | Support Chat | Issue Resolution Records |
Automatically Collected Information
Device Information: Your device type (mobile or desktop), operating system, and browser version.
IP Address: For approximate geolocation and security monitoring purposes.
Session Data: When you logged in, how long you stayed, and which pages you visited.
Betting History: Bet records, transaction history, and win/loss data.
How is your information used?
Every purpose for which your data is used on tekabat is clearly listed below. Your data is never used for anything outside this list.
Creating, verifying, and managing your account.
Processing deposits, withdrawals, and reward payments.
Prevention of fraud, money laundering, and unauthorized access.
Verifying age and identity — particularly to ensure compliance with the 18+ policy.
Providing customer support and resolving issues.
Managing Responsible Gaming tools — to identify problematic play patterns.
Fulfilling lawful requests from legal authorities.
For improving service quality and designing new features (as anonymized, non-identifiable statistics).
What we never do: Selling your data to third-party advertisers, sending marketing emails without your consent, or sharing any information that reveals your identity.
Sharing Information with Third Parties
Tekabat shares data with third parties only in limited, specific circumstances. Those circumstances are outlined transparently below:
Payment Processors: Only the information necessary to process payments is shared with services such as bKash, Nagad, and Rocket.
KYC Service Provider: With verified third-party providers for identity verification — strictly for that purpose only.
Legal Authorities: With government authorities when required by a valid legal order or in urgent security situations.
Fraud Prevention Agencies: With industry-standard networks to detect suspicious transactions.
Rest assured: All third parties with whom data is shared are bound by strict confidentiality agreements and may only use that data for the specified purpose.
Tekabat uses industry-leading security technology to protect your data. Our security team monitors the platform 24/7.
All data is encrypted during transmission — bank-grade security.
Two-Factor Authentication
OTP verification at login to prevent unauthorized access to your account.
An AI-powered system detects and blocks suspicious activity in real time.
Data is backed up across multiple secure servers, so nothing is lost even if one goes down.
Your Responsibilities: Keep your password strong and never share it with anyone. If you notice any suspicious activity, report it immediately to support@tekabat.com.
Tekabat uses cookies to enhance your experience. Cookies are small text files stored in your browser. See below for the types of cookies we use:
You can also manage cookies through your browser settings. Please note that disabling essential cookies may affect the site's functionality.
You have full control over your personal data. tekabat guarantees the following rights:
Right to Access
You can request a copy of all information stored in your account. Submit a request to support and you'll receive it within 30 days.
Right to Rectification
You can update any incorrect or outdated information — directly through your profile settings or by contacting support.
Right to Erasure
If you close your account, you can request deletion of any data that is not subject to legal retention obligations.
Right to Restrict Processing
You may request that we limit how your data is used for specific purposes.
Right to Data Portability
You can request a download of your data in a standard format.
Right to Object
You can opt out of marketing communications or personalized ads at any time.
How long is your data retained?
| Data Type | Retention Period | Reason |
|---|
| Account Information | For as long as your account remains active | Service Operations |
| Transaction Records | 5 Years | Financial Regulatory Obligations |
| KYC Documents | 5 Years | AML Legal Requirements |
| Support Chat | 3 Years | Dispute Resolution |
| Session Logs | 90 Days | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | Communications Management |
Protection of Minors' Data
tekabat strictly enforces an 18+ policy.
tekabat does not knowingly collect or store any data from users under the age of 18.
Age verification is mandatory at registration. KYC documents may be requested if there is any doubt.
If an underage account is detected, it is immediately closed and the full balance is refunded.
Tekabat may update this Privacy Policy from time to time. For significant changes, you will be notified in advance at your registered email address. Minor changes are reflected by updating the "Last Updated" date at the top of this page. It is good practice to check this page regularly.