Tekabat FAQ — All Your Questions Answered

Tekabat uses multiple layers of security to protect your personal information and funds:

• SSL 256-Bit Encryption: All data is encrypted from the moment you log in until you log out — no one can intercept it in transit.
• Funds in a Separate Bank Account: Member balances are kept completely separate from the company's operating funds.
• KYC Verification: Identity verification ensures no one else can withdraw money using your name.
• Login Monitoring: If an unusual login is detected (new device or different country), an SMS alert is sent immediately.
• Privacy Policy: Your information is never sold to third parties.

For added security, enable two-factor authentication (2FA) from your profile settings.

Absolutely. tekabat's website is built on PWA (Progressive Web App) technology, giving you the full experience right in your mobile browser. Open tekabat.com in Chrome, Firefox, or Safari on any Android or iPhone — the site automatically loads in its mobile-friendly version. Live betting, casino games, lottery, deposits, withdrawals — everything is available directly in the browser.

To add a shortcut to your home screen:

• Open the site in Chrome → tap the three dots at the top → select "Add to Home Screen".
• The tekabat icon will then appear on your home screen and work just like an app — no separate download needed.

Use a 4G or WiFi connection for the best speed.

To claim free spins and daily sign-in bonuses on tekabat, just follow a few simple steps:

• Daily Sign-In Bonus: Logging in every day automatically adds a small bonus or points to your account. Log in 7 days in a row to unlock a special reward.
• Free Spins: To claim free spins on specific slot games, go to the promotions page and click the "Claim" button. Free spins are sometimes available even without a deposit.
• Registration Free Bet: New members receive ৳150 in free bet credits after registration — no deposit required.
• Validity: Free spins must generally be used within 48–72 hours of being issued, after which they expire.

Check the promotions page regularly for the latest offers.

Wagering requirement (or turnover) refers to the number of times you must bet the bonus amount before you are eligible to withdraw it.

Example: Say you received a ৳500 bonus with a 10x wagering requirement. You'll need to place a total of ৳5,000 (500 × 10) in bets before you can withdraw.

• Calculation Rules: Only the amount wagered counts, not whether you win or lose. A ৳100 bet counts as ৳100 toward your wagering requirement.
• Game Weighting: Slot games generally count at 100%, Live Casino at 15–20%, and Sports Betting at an average of 50%.
• Validity: Most bonuses give you 7–30 days to complete the wagering requirement.
• Tracking: You can track your wagering progress in real time under the "Bonus" tab in your account dashboard.

Each bonus has specific terms listed on the promotions page — read them before claiming.

No, not at all. tekabat strictly enforces an 18+ policy. Under no circumstances are anyone under 18 permitted to open an account or place bets.

• Registration Verification: You must enter your date of birth, and the system automatically verifies your age. Registration will not be completed if you are under 18.
• KYC Verification: A national ID is mandatory for large transactions, where age is explicitly verified.
• Consequences of Violations: If an account is found to have been created using false information, it will be immediately suspended along with any remaining balance.
• For Parents: Use browser parental controls to prevent your child from accessing the site.

For more information on responsible gaming, visit our Responsible Gaming Page View.

There are two ways to close or temporarily suspend your own account on tekabat:

1. Temporary Cooling-Off (24 hours – 30 days):

• Go to Profile → Settings → the "Responsible Gaming" tab.
• Under the "Cooling-Off Period" option, select your preferred duration (1 day, 7 days, or 30 days).
• Once confirmed, your account will be locked immediately — your balance and information will remain intact.

2. Permanent Self-Exclusion (6 months or longer):

• Contact the support team via email or live chat.
• Your account will be closed within a maximum of 4 hours.
• If there is a remaining balance at the time of closure, a withdrawal will be initiated.

3. Full Account Deletion:

• You can request full account deletion under GDPR. Contact support and the process will be completed within 3–5 business days.